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Creative Counseling Connections, LLC

28 S. Water Street, Suite 206
Batavia, IL 60510

Tel: (630) 865-8399
Fax:(630) 326-9605

Safety During This Time !

Image 1This has been an unprecedented time in our history. In my 58 years, I have never experienced this level of fear, uncertainty, information, knowledge, and questions before. Like you, I have received numerous e-mails from various businesses stating what they are doing to help keep their employees and customers safe.  

So, I thought I should follow this protocol.

I have placed bottles of hand sanitizer outside of my offices.  Therefore, before we have our session, or while you are waiting to see me, there will be sanitizer readily available.






Every morning I am wiping down the external and internal door handles with sanitary wipes. I will leave the wipe or a supply near the door in case you are uncomfortable touching the door handle.

I am looking for medical-grade facemasks. So if those who come in for a live session want them, I hope to have them available.

I will be using the larger therapy room for most of my sessions. While I and many of my clients prefer the smaller room (dubbed the plant room), this room allows for the “social distancing” (a term I really dislike) that the CDC and other health experts are recommending.











I have bottles of hand sanitizer and disinfectant wipes in each therapy room. I will spray the room with Lysol at least twice a day.

When greeting each other, sticking to the recommended “elbow-bump” shake may be best for now.

















I am now offering on-line sessions if you prefer. From a clinical perspective, I feel face-to-face sessions are more effective. However, during the next few months, this may be a viable option. I would rather have you do “tele-therapy” than not receive any therapy at all.

If you think you would temporarily prefer an online session, please e-mail me at or call at 630/865-8399.

I also will temporarily suspend services at the Yorkville office. This office does not have the recommended social distancing available as my Batavia offices do. I am looking into ways to restart services there.

I will be researching other possible ways to help you feel safe during the sessions. Remember, at the core of fear is the feeling and belief of no control. Some of this is real. Some (most?) is not. In order to beat the anxiety and fear, we have to get our control back. We have to EMPOWER ourselves. Stay healthy!!


Rob Castillo


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Stay safe.

Keep others safe.

During these unprecedented times, it is imperative that you take care of your health from a physical, spiritual, emotional, and mental perspective.


Rob Castillo can assist you, all from the comfort of your own home!


On-line or “tele-therapy” may not be exactly the same as “being there”; but it is pretty darn close!